Assertive Communication

Editora:

Luisella Mudadu

Código:

491_9781802123357

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?55% OFF for Bookstores! NOW at $ 27.87 instead of $ 37.95?Being assertive when making requests means asking for what we want, properly, while respecting the rights and feelings of others.Surprise and Delight Your Client with This Fabulous Book! Your Customers Will Never Stop to Read this Awesome Book!Asking others what we need or want is natural and desirable, and is an important part of interpersonal communication. In this book we will refer to different types of requests such as: asking for favors, information or help, asking for defective merchandise to be changed, proposing activities, etc.In this book You will find:•Asking for things frequently, as this increases the chances of other people accepting our requests and getting what we want.•Expose what we want clearly, to facilitate the other to understand us and to reduce the chances of our message being ignored or distorted.•Consider how the other feels so as not to bother him unnecessarily.•Respect the right of others to reject our requests.•Non-assertive ways of making requests: inhibition and aggressivenessEven if you are an introvert or have social anxiety, you can learn to communicate and connect with people. Once you learn the secrets of communication, its up to you to decide the extent to which you use them in your life!Get this book today and bring your customers as far as their dreams can take them!

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